Activating Your Bank Connect User
During company activation, admins and payments users will receive an email invitation to Activate Your Bank Connect User. This email originates from Bank Connect's identity provider, Okta. (In some cases, this email will originate from your bank instead of Okta directly.)
Authentication Methods
During the activation process you'll need to set up an authentication method. Bank Connect support a variety of passwordless authentication methods. (Your bank may support a subset of these methods.)
- OTP delivered to authenticator app (registered via Okta during activation)
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Push to verify using the Okta Verify mobile app(iOS and Android versions available)
"OTP" = one-time passcode. A six digit number sometimes referred to colloquially as a multi-factor authentication code.
Step-Up Authentication
Step-up authentication is a process where a user's identity is verified when additional security is required. In Bank Connect, this happens for "sensitive actions": when approving payments or updating company settings.
During step-up authentication the user will be prompted to authenticate (using the method set up during activation, see above). For example, as a payment approver the user review payments, then selects "Approve" or "Reject" for each payment. You click "Save."
At this point, the user's identity will be verified in real-time via step-up authentication: