When using Bank Connect Payments with Workday, several addresses are included in the payment message sent to the bank. To ensure payment messages are generated correctly, verify that the required addresses are configured before processing payments.
This guide explains where to update each address in Workday.
Addresses Required for Payments
| Address | Purpose |
|---|---|
| Organization Address | Identifies the company initiating the payment. |
| Organization Financial Institution Address | Identifies the originating bank that sent the payment. |
| Supplier Address | Identifies the payment recipient (payee). |
| Supplier Settlement Bank Address | Identifies the supplier’s receiving bank account. |
Update Organization Address
The organization address is used as the originating company address in the payment message.
Steps
- Search for View Company.
- Select your company.
- Click on Related Actions (three dots) next to the company name and navigate to: Edit Company Contact Information.
- Add or update the company address to include all the required fields (Country, Address Line 1, City, State, and Postal Code).
- Save your changes.
Update Organization Financial Institution Address
The financial institution address identifies the originating bank that sends the payment.
Steps
- Search for View Financial Institution.
- Select your Financial Institution.
- Click on Related Actions (three dots) next to the financial institution name and navigate to: Financial Institution → Edit.
- Locate the Company Information tab and add or update the bank address to include all the required fields (Country, Address Line 1, City, State, and Postal Code).
- Save your changes.
Update Supplier Address
The supplier address identifies the payment recipient.
Update the address for each supplier that will receive payments through Bank Connect.
Steps
- Search for View Supplier.
- Search for and select the supplier.
- Click on Related Actions (three dots) next to the supplier name and navigate to: Supplier → Change Supplier Contact Information.
- Select Add Address (or click Ok to edit the existing address).
- On the Contact Information tab, locate the supplier Address and update it to include all the required fields (Country, Address Line 1, City, State, and Postal Code).
- Click Submit to save your changes.
Important
If multiple supplier addresses exist, Bank Connect uses the Primary address.
Update Supplier Settlement Bank Address
The settlement bank address identifies the supplier’s receiving bank account.
If a supplier has multiple settlement bank account, update the address for each settlement bank account used for payments.
Steps
- Search for View Supplier.
- Search for and select the supplier.
- From the Overview tab, navigate to Settlement Bank Accounts, and select Edit to update the bank address.
- Locate the Account Details column and update the bank address to include all the required fields (Country, Address Line 1, City, State, and Postal Code).
- Click Submit to save your changes.
Note
If multiple addresses exist for the settlement bank account, ensure the correct address is designated as Primary.