Approve Payments

Navigation

Navigate to the Approvals Dashboard using the SSO Link set up by your Bank Connect Admin. This can be added to your Shortcuts (accessible from the main menu) for easy access. 

• If not available in Shortcuts, you can also find this link by using the Workday search bar.  Enter the saml: bank connect task. The dashboard will open in a new tab. 

Payment Approval Policies

Payment approval policies and workflows vary. Depending on your company’s policies, payment approvals may be assigned based on originating account, payment type, payment amount, or a combination of these.

• To change your approval policies, approvers, or workflows, please contact your bank’s support team.

Reviewing & Selecting Payments

In the dashboard, payment approvers will only see payments they can personally approve. To review all pending payments, use Payment Acknowledgements.

1. Pending approvals are displayed within Payment Groups.
   • Each Settlement Run processed may have one or more payment groups.
   • Typically, payment groups contain all payments within a single Settlement Run that share an originating account, payment type, payment category, and execution date.
     
2. You may select all payments in a group, or you may select payments individually within one or more groups. (There is no option to select all groups at once.)
   • By default, the action will be empty. 
   • You may change the action to Approve or Reject.
   • A reason is required when rejecting payments. This can be entered for all payments within a group, or it can be entered individually. Rejection reason accompanies the Payment Acknowledgement so that needed corrections or accounting entries can be made.
     

Releasing or Rejecting Payments

3. When ready, press the Release or Reject Payments button.
4. You may be prompted for Step-Up Authentication to authorize your approval actions.
   • If you have recently authenticated as part of a previous approval action, or when accessing the dashboard, your current session may still be valid and you will not be prompted to re-authenticate.
5. A message confirming your approval actions is displayed at the top of the dashboard.
   • You may continue with additional approvals, or close the dashboard.

Reviewing & Selecting Payments

This user experience is changing in v2026.10, please review the guide above and release notes for details.

In the dashboard, payment approvers will only see payments they can personally approve. To review all pending payments, use Payment Acknowledgements.

1. Pending approvals are shown in a single table; payments may be sorted by any of the columns: Payee, Pay To (account), Payment Date, Transaction Reference, Payment Processing ID, Amount, Bank Account, Type, or Company.

   

2. You may select any number of payments at once, or you may select all.
   • By default, the action will be set to Approve.
   • You may change the action to Reject; a reason is required when rejecting a payment. Rejection reason accompanies the Payment Acknowledgement so that needed corrections or accounting entries can be made.

Releasing or Rejecting Payments

3. When ready, press the Release or Reject Payments button.
4. You may be prompted for Step-Up Authentication to authorize your approval actions.
   • If you have recently authenticated as part of a previous approval action, or when accessing the dashboard, your current session may still be valid and you will not be prompted to re-authenticate.
5. A message confirming your approval actions is displayed at the top of the dashboard.
   • You may continue with additional approvals, or close the dashboard.