To ensure uninterrupted payables processing via Bank Connect, populate the required addresses before submitting payments.
This guide explains where to update each address in Workday, along with required address types, data elements, and how to make updates.
Note: Domain permissions are required to edit payer, payee, and financial institution addresses. Please see appendix for details.
Addresses Required for Payments
Payer: Required for all payments.
| Address | Payment Role | ISO 20022 Term | Purpose |
|---|---|---|---|
| Company Address | Payer (Instructor) | Debtor | Identifies the company initiating the payment. |
| Company Financial Institution Address | Payer’s bank | Debtor Agent | Identifies the originating bank that sent the payment. |
Payees: Required for each payee type used for Bank Connect payments.
| Address (Creditor) | Payment Role | ISO 20022 Term | Purpose |
|---|---|---|---|
| Supplier Address | Payee | Creditor | Identifies the supplier receiving the payment. |
| Supplier Settlement Bank Address | Payee’s Bank | Creditor Agent | Identifies the suppliers settlement bank receiving the payment. |
| Employee Home Address | Payee | Creditor | Identifies the employee receiving the payment. |
| Employee Payment Election Bank | Payee’s Bank | Creditor Agent | Identifies the employee’s bank receiving the payment. |
| Customer Address | Payee | Creditor | Identifies the customer receiving the payment. |
| Customer Settlement Bank Address | Payee’s Bank | Creditor Agent | Identifies the customer settlement bank receiving the payment. |
| Ad Hoc Payee Address | Payee | — | Identifies the one-time payee receiving the payment. |
Note: Each payee address identifies the payment recipient. Each bank address identifies the payee’s receiving bank.
Required Address Fields
Payers, Payees, and their respective bank addresses must include the following fields:
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Note: Address requirements: The payee address must have REMIT TO selected as a usage type. Otherwise, Workday won’t include the address in the payment message. If a payee or payee settlement bank account has multiple addresses, make sure the correct one is also marked as Primary.
Update Addresses
Navigate to the desired Payer or Payee business object.
Open the edit task for the address listed below via related actions menu.
Add or update the address with all required address fields, and save.
Payer
| Address | Edit Task | Where to Find the Address |
|---|---|---|
| Company | Related Actions → Edit Company Contact Information | Address section |
| Company Financial Institution | Related Actions → Financial Institution → Edit | Company Information tab |
Payees
| Address | Edit Task | Where to Find the Address |
|---|---|---|
| Supplier | Related Actions → Supplier → Change Supplier Contact Information | Supplier Record |
| Supplier Settlement Bank | Overview tab → Settlement Bank Accounts → Edit | Overview: Settlement Bank Accounts tab |
| Employee Home | Change Home Contact Information | Home address section |
| Employee Payment Election Bank | Add Payment Elections or Edit Existing Payment Election Account | Payment Elections tab |
| Customer | Edit Contact Information | Customer Record |
| Customer Settlement Bank | Change Customer Banking | Overview: Banking Information tab |
| Ad Hoc Payee | Edit Ad Hoc Payee | Payee Address tab |
Glossary
| Term | Definition |
|---|---|
| ISO 20022 | Global messaging standard for payments that requires structured address data; Bank Connect leverages ISO 20022 data standards |
| Payer (Instructor) / Debtor | The party initiating and funding the payment. In Workday, this is the Company |
| Payee / Creditor | The party receiving the payment, such as a supplier, employee, or customer |
| Debtor Agent / Creditor Agent | The payer’s bank and the payee’s bank |
| Settlement Bank Account | The payee bank account that receives payments |
Required Security
Payer
| Payee Type | Task | Security Domain / Access |
|---|---|---|
| Company | Edit Company Contact Information | Set Up: Company General |
| Company | Financial Institution → Edit | Set Up: Bank Entity |
Payees
| Payee Type | Task | Security Domain / Access |
|---|---|---|
| Supplier | Change Supplier Contact Information | Set Up: Supplier Maintenance |
| Supplier | Change Supplier Settlement Bank Account | Supplier Settlement Bank Account Change Event (business process policy) - Initiate / Modify |
| Employee | Change Home Contact Information | Person Data: Home Contact Information - Initiate / Modify |
| Employee | Maintain Payment Elections | Worker Data: Payroll Interface (Payment Elections) - Modify |
| Customer | Edit Customer Contact Information | Set Up: Customer Maintenance |
| Customer | Change Customer Banking | Customer Banking Change Event (business process policy) - Initiate / Modify |
| Ad Hoc Payee | Edit Ad Hoc Payee | Process: Ad Hoc Payee |