Populate Payment Addresses

To ensure uninterrupted payables processing via Bank Connect, populate the required addresses before submitting payments.

This guide explains where to update each address in Workday, along with required address types, data elements, and how to make updates.

Note: Domain permissions are required to edit payer, payee, and financial institution addresses. Please see appendix for details.

Addresses Required for Payments

Payer: Required for all payments.

Address Payment Role ISO 20022 Term Purpose
Company Address Payer (Instructor) Debtor Identifies the company initiating the payment.
Company Financial Institution Address Payer’s bank Debtor Agent Identifies the originating bank that sent the payment.

Payees: Required for each payee type used for Bank Connect payments.

Address (Creditor) Payment Role ISO 20022 Term Purpose
Supplier Address Payee Creditor Identifies the supplier receiving the payment.
Supplier Settlement Bank Address Payee’s Bank Creditor Agent Identifies the suppliers settlement bank receiving the payment.
Employee Home Address Payee Creditor Identifies the employee receiving the payment.
Employee Payment Election Bank Payee’s Bank Creditor Agent Identifies the employee’s bank receiving the payment.
Customer Address Payee Creditor Identifies the customer receiving the payment.
Customer Settlement Bank Address Payee’s Bank Creditor Agent Identifies the customer settlement bank receiving the payment.
Ad Hoc Payee Address Payee — Identifies the one-time payee receiving the payment.

Note: Each payee address identifies the payment recipient. Each bank address identifies the payee’s receiving bank.


Required Address Fields

Payers, Payees, and their respective bank addresses must include the following fields:

 

Required Fields
Country
Address Line 1
City
State
Postal Code

Note: Address requirements: The payee address must have REMIT TO selected as a usage type. Otherwise, Workday won’t include the address in the payment message. If a payee or payee settlement bank account has multiple addresses, make sure the correct one is also marked as Primary.


Update Addresses

  1. Navigate to the desired Payer or Payee business object.

  2. Open the edit task for the address listed below via related actions menu.

  3. Add or update the address with all required address fields, and save.

Payer

Address Edit Task Where to Find the Address
Company Related Actions → Edit Company Contact Information Address section
Company Financial Institution Related Actions → Financial Institution → Edit Company Information tab

Payees

Address Edit Task Where to Find the Address
Supplier Related Actions → Supplier → Change Supplier Contact Information Supplier Record
Supplier Settlement Bank Overview tab → Settlement Bank Accounts → Edit Overview: Settlement Bank Accounts tab
Employee Home Change Home Contact Information Home address section
Employee Payment Election Bank Add Payment Elections or Edit Existing Payment Election Account Payment Elections tab
Customer Edit Contact Information Customer Record
Customer Settlement Bank Change Customer Banking Overview: Banking Information tab
Ad Hoc Payee Edit Ad Hoc Payee Payee Address tab

Glossary

Term Definition
ISO 20022 Global messaging standard for payments that requires structured address data; Bank Connect leverages ISO 20022 data standards
Payer (Instructor) / Debtor The party initiating and funding the payment. In Workday, this is the Company
Payee / Creditor The party receiving the payment, such as a supplier, employee, or customer
Debtor Agent / Creditor Agent The payer’s bank and the payee’s bank
Settlement Bank Account The payee bank account that receives payments

Required Security

Payer

Payee Type Task Security Domain / Access
Company Edit Company Contact Information Set Up: Company General
Company Financial Institution → Edit Set Up: Bank Entity

Payees

Payee Type Task Security Domain / Access
Supplier Change Supplier Contact Information Set Up: Supplier Maintenance
Supplier Change Supplier Settlement Bank Account Supplier Settlement Bank Account Change Event (business process policy) - Initiate / Modify
Employee Change Home Contact Information Person Data: Home Contact Information - Initiate / Modify
Employee Maintain Payment Elections Worker Data: Payroll Interface (Payment Elections) - Modify
Customer Edit Customer Contact Information Set Up: Customer Maintenance
Customer Change Customer Banking Customer Banking Change Event (business process policy) - Initiate / Modify
Ad Hoc Payee Edit Ad Hoc Payee Process: Ad Hoc Payee